Shift Lead — Hands-On Leader in Fast-Paced Dining

Five Guys logo; Pleasant Prairie (WI); On-site; USD 22,000 - 25,000; Full time

Job summary

Five Guys in Pleasant Prairie, WI is seeking a Shift Leader to guide operations during busy shifts. You’ll lead by example, work side-by-side with your team, and ensure every guest walks out impressed.

This hands-on role covers cash handling, grill, prep, fries, and dining room duties. You’ll mentor crew, train new hires, maintain brand standards, and help drive a fast-paced, high-energy service culture.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Strong communication and teamwork abilities.
• Leads by example and stays calm in fast-paced environments.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership experience

Communication skills

Team leadership

POS systems

Tools

POS systems

Job description

Five Guys in Pleasant Prairie, WI is seeking a Shift Leader to guide operations during busy shifts. You’ll lead by example, work side-by-side with your team, and ensure every guest walks out impressed.

This hands-on role covers cash handling, grill, prep, fries, and dining room duties. You’ll mentor crew, train new hires, maintain brand standards, and help drive a fast-paced, high-energy service culture.