Shift Lead: Hands-On Leader in a Fast-Paced Kitchen

Five Guys logo; Maryland; On-site; USD 25,000 - 26,000; Full time

Job summary

Five Guys is seeking a proactive Shift Leader to supervise and run operations on busy shifts, coaching crew and delivering fast, friendly service.

You'll handle cash handling, POS, and shift tasks, stepping in when management isn’t on site, while building a positive team culture and guest experience.

Opportunity for growth into assistant and general manager roles within a fast-growing brand that values quality and teamwork.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communications skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Teamwork

Decision making

POS systems

Math skills

Job description

Five Guys is seeking a proactive Shift Leader to supervise and run operations on busy shifts, coaching crew and delivering fast, friendly service.

You'll handle cash handling, POS, and shift tasks, stepping in when management isn’t on site, while building a positive team culture and guest experience.

Opportunity for growth into assistant and general manager roles within a fast-growing brand that values quality and teamwork.