Shift Lead — Fast-Paced Kitchen Leader (Tips + Bonus)

Five Guys logo; Glendale (WI); On-site; USD 18,000 - 26,000; Full time

Job summary

Five Guys is hiring a Shift Leader to lead on the floor, set the tone for each shift, and ensure guests leave impressed. You’ll work side‑by‑side with your team to deliver quick service and a great dining experience.

Be ready to jump into cashier, grill, prep, fries, and dining room roles; coach crew members; train newcomers; and maintain safety and cleanliness while supporting a positive culture.

Qualifications

• 1–2 years of restaurant, retail, or hospitality leadership experience.
• Team-first mindset with strong communication.
• Ability to stay calm and make quick decisions in a fast-paced setting.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into cashier, grill, prep, fries, and dining room roles.
• Deliver fast, accurate service and guest experience.
• Coach, support, and motivate crew members.
• Help train new team members and build a positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Team management

Communication

POS systems

Tools

POS systems

Job description

Five Guys is hiring a Shift Leader to lead on the floor, set the tone for each shift, and ensure guests leave impressed. You’ll work side‑by‑side with your team to deliver quick service and a great dining experience.

Be ready to jump into cashier, grill, prep, fries, and dining room roles; coach crew members; train newcomers; and maintain safety and cleanliness while supporting a positive culture.