Hands-On Shift Lead — Fast-Paced Restaurant Leader

Five Guys logo; Stafford (TX); On-site; USD 16,000 - 23,000; Full time

Job summary

Five Guys is seeking a Shift Leader to run operations on busy shifts, leading a hands-on team and modeling great guest service. You’ll jump into cashier, grill, prep, fries, and dining room roles to ensure fast, accurate service and a standout visitor experience.

We value leaders who coach others, help train new staff, and maintain brand standards in a fast-paced environment. Growth opportunities exist as you contribute to a strong culture and daily operational excellence.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communications skills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication skills

Teamwork

POS familiarity

Decision making

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader to run operations on busy shifts, leading a hands-on team and modeling great guest service. You’ll jump into cashier, grill, prep, fries, and dining room roles to ensure fast, accurate service and a standout visitor experience.

We value leaders who coach others, help train new staff, and maintain brand standards in a fast-paced environment. Growth opportunities exist as you contribute to a strong culture and daily operational excellence.