Shift Lead — Hands-On Leader, Fast Growth to GM

Five Guys logo; Wilkes-Barre Township (Luzerne County); On-site; USD 18,000 - 26,000; Full time

Job summary

Five Guys Operations LLC is seeking a Shift Leader in the Luzerne County area who can lead by example on a fast‑paced kitchen floor. You’ll run shifts when management isn’t on site, supervise crew, and ensure every guest walks out impressed.

Starting pay is $16.00 per hour plus tips and bonus opportunities. You’ll jump into every station, coach crew members, train new hires, uphold food safety, and help build a strong, positive culture.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communication skills.
• Leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room—no task is too small.
• Deliver fast, accurate service and create a great guest experience every time.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership experience

Team player

Strong communication

POS literacy

Basic math

Job description

Five Guys Operations LLC is seeking a Shift Leader in the Luzerne County area who can lead by example on a fast‑paced kitchen floor. You’ll run shifts when management isn’t on site, supervise crew, and ensure every guest walks out impressed.

Starting pay is $16.00 per hour plus tips and bonus opportunities. You’ll jump into every station, coach crew members, train new hires, uphold food safety, and help build a strong, positive culture.