Shift Lead: Tips + Bonus & Fast Path to GM

Five Guys logo; Dickson City (Lackawanna County); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Tips

Growth opportunities

Job summary

Five Guys in Dickson City, PA is seeking a Shift Leader to guide daily operations and set the tone for every shift. You’ll lead by example, work side-by-side with your crew, and ensure guest satisfaction from start to finish.

We offer a fast-paced environment, growth opportunities into Assistant or General Manager roles, and hands-on leadership experience every shift. Pay starts at $16.00/hour plus tips and bonus eligibility.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communication skills.
• Leads by doing, not just directing.
• Ability to stay calm and make quick decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and step in to run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Teamwork

Customer service

Tools

POS systems

Job description

Five Guys in Dickson City, PA is seeking a Shift Leader to guide daily operations and set the tone for every shift. You’ll lead by example, work side-by-side with your crew, and ensure guest satisfaction from start to finish.

We offer a fast-paced environment, growth opportunities into Assistant or General Manager roles, and hands-on leadership experience every shift. Pay starts at $16.00/hour plus tips and bonus eligibility.