Shift Lead — Fast-Paced Team Leader (Tips & Bonus)

Five Guys logo; Harrisburg (Dauphin County); On-site; USD 18,000 - 26,000; Full time

Job summary

Five Guys is seeking a Shift Leader in Harrisburg to lead the shift, run operations when management isn’t on site, and deliver fast, accurate service with an outstanding guest experience.

You’ll jump into every role—from cashier to grill to dining room—coaching crew members, training new hires, and maintaining brand standards in a busy kitchen. Growth opportunities into Assistant and General Manager roles are available for driven leaders.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• Team-first mindset with strong communicationskills.
• Leads by doing—not just directing; stays cool under pressure.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Customer service

POS systems

Communication

Cash handling

Teamwork

Job description

Five Guys is seeking a Shift Leader in Harrisburg to lead the shift, run operations when management isn’t on site, and deliver fast, accurate service with an outstanding guest experience.

You’ll jump into every role—from cashier to grill to dining room—coaching crew members, training new hires, and maintaining brand standards in a busy kitchen. Growth opportunities into Assistant and General Manager roles are available for driven leaders.