Shift Lead: Hands-On Leader Driving Great Guest Experiences

Five Guys logo; Beavercreek Township (OH); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Team environment

Leadership experience

Job summary

Five Guys is seeking a Shift Leader to guide daily operations on site in a fast‑paced restaurant environment. You’ll lead by example, collaborate with team members across roles, and ensure every guest leaves satisfied.

Ideal candidates have 1–2 years in hospitality with strong communication, problem-solving, and a hands-on leadership approach. This role offers growth opportunities in a high-energy team setting and values quality and teamwork.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred)
• Strong communications skills
• Ability to lead by doing and stay calm in a fast-paced environment

Responsibilities

• Lead the shift and run operations when management isn’t on site
• Work across cashier, grill, prep, fries, and dining room roles
• Deliver fast, accurate service and guest satisfaction
• Coach and motivate crew to perform at their best
• Train new team members and foster a positive culture
• Maintain cleanliness, safety, and brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Team leadership

Customer service

POS familiarity

Communication

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader to guide daily operations on site in a fast‑paced restaurant environment. You’ll lead by example, collaborate with team members across roles, and ensure every guest leaves satisfied.

Ideal candidates have 1–2 years in hospitality with strong communication, problem-solving, and a hands-on leadership approach. This role offers growth opportunities in a high-energy team setting and values quality and teamwork.