Shift Lead: Guest Experience & Store Ops

Firehouse Subs; Cumming (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

Firehouse Subs is seeking team members to join our part-time crew. You will support store operations, greet customers, and help deliver an excellent experience as the face of the Firehouse Subs brand.

The role requires standing/walking, ability to handle registers, and adherence to food safety and cash policies. As part of the team, you will participate in daily tasks, maintain cleanliness, and assist in inventory and merchandising.

Qualifications

• Customer-focused approach to deliver an exceptional store experience.
• Ability to work as part of a team and support store operations.
• Ability to handle cash transactions and follow cash handling policies.

Responsibilities

• Assist General Manager in executing store operations during shifts.
• Deploy team members and delegate tasks to complete daily procedures.
• Greet and thank every customer with a smile and eye contact.
• Maintain store cleanliness and handle small wares and merchandise.
• Operate cash register and process cash transactions in accordance with policies.

Skills

Customer service

Teamwork

Cash handling

Communication

Tools

Microsoft Office

Job description

Firehouse Subs is seeking team members to join our part-time crew. You will support store operations, greet customers, and help deliver an excellent experience as the face of the Firehouse Subs brand.

The role requires standing/walking, ability to handle registers, and adherence to food safety and cash policies. As part of the team, you will participate in daily tasks, maintain cleanliness, and assist in inventory and merchandising.