Shift Lead — Customer Experience Champion

Firehouse Subs; Gainesville (GA); On-site; USD 17,000 - 21,000; Part time

Job summary

Firehouse Subs is seeking part-time team members to join our restaurant family. You will support store operations, assist the General Manager, and help deliver an exceptional guest experience.

You are the face of Firehouse Subs, ensuring friendly service and accurate cash handling while maintaining a clean, safe, and welcoming environment. Ideal candidates are customer-focused, able to stand for long periods, and comfortable using a register.

Qualifications

• Part-time opportunities available across locations.
• Customer-focused approach essential.
• Ability to stand, bend, reach and scoop during shifts.

Responsibilities

• Assist General Manager in executing store operations during scheduled shifts.
• Deploy team members and delegate tasks to complete daily procedures with integrity.
• Greet and thank every customer with a smile and eye contact.
• Operate cash register and handle cash transactions per policies.
• Maintain clean store, small wares, merchandise and facilities as needed.
• Operate food preparation machinery and follow safety guidelines.

Skills

Customer service

Cash handling

Teamwork

Microsoft Office

Tools

Cash register

Job description

Firehouse Subs is seeking part-time team members to join our restaurant family. You will support store operations, assist the General Manager, and help deliver an exceptional guest experience.

You are the face of Firehouse Subs, ensuring friendly service and accurate cash handling while maintaining a clean, safe, and welcoming environment. Ideal candidates are customer-focused, able to stand for long periods, and comfortable using a register.