Guest Experience Team Member (Part-Time)

Firehouse Subs; Spring (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Firehouse Subs is seeking a part-time Team Member to act as the friendly face of the brand and deliver an outstanding guest experience. You’ll support daily operations, work with a team, handle transactions, and help keep the store clean and organized.

You will greet customers with a smile, follow safety guidelines, and assist with food prep and cash handling. This role emphasizes teamwork, reliability, and a strong focus on customer satisfaction.

Qualifications

• Must provide friendly, helpful service to guests.
• Able to work in a busy, fast-paced environment.
• Comfort with handling cash and using a register.

Responsibilities

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Skills

Customer service

Teamwork

Cash handling

Food safety awareness

Tools

Cash register

Microsoft Office

Job description

Firehouse Subs is seeking a part-time Team Member to act as the friendly face of the brand and deliver an outstanding guest experience. You’ll support daily operations, work with a team, handle transactions, and help keep the store clean and organized.

You will greet customers with a smile, follow safety guidelines, and assist with food prep and cash handling. This role emphasizes teamwork, reliability, and a strong focus on customer satisfaction.