Shift Lead - Deliver Exceptional Customer Experience

Firehouse Subs; Canton (GA); On-site; USD 17,000 - 19,000; Part time

Job summary

Firehouse Subs is seeking a part-time team member to support store operations and deliver exceptional customer experiences. You will greet customers, handle transactions, assist with food preparation, and keep the restaurant clean and safe according to company guidelines.

As the Face of Firehouse Subs, you will work with the General Manager to execute daily tasks, supervise colleagues on shift, and ensure all procedures are followed with integrity.

Qualifications

• Experience in customer service or retail/food service.
• Able to stand for long periods and perform physical tasks.
• Able to operate cash register and handle cash transactions.

Responsibilities

• Ensure customer product and service standards.
• Foster an environment of team work.
• Deliver an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Keep the store, small wares, merchandise and plant clean as needed.
• Operate food preparation machinery as required.
• Adhere to all food safety and security guidelines.
• Handle cash transactions following cash handling policies.

Skills

Customer service

Teamwork

Cash handling

Food safety awareness

POS systems

Tools

POS/register systems

Microsoft Office

Job description

Firehouse Subs is seeking a part-time team member to support store operations and deliver exceptional customer experiences. You will greet customers, handle transactions, assist with food preparation, and keep the restaurant clean and safe according to company guidelines.

As the Face of Firehouse Subs, you will work with the General Manager to execute daily tasks, supervise colleagues on shift, and ensure all procedures are followed with integrity.