Shift Lead — Guest Experience & Restaurant Ops

Qdoba Restaurants; Miami (FL); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision, & 401k

PTO (including vacation and sick)

Tuition reimbursement

Job summary

A fast-casual dining chain is seeking a Shift Lead to oversee restaurant operations in Miami. The Shift Lead will ensure compliance with brand standards, promote a guest-centric culture, and support training and performance management for team members. Applicants must have at least 6 months of restaurant operations experience, a high school diploma, and demonstrate effective communication skills. Benefits include medical, dental, vision, and 401k for eligible employees.

Qualifications

• 6+ months of restaurant operations experience.
• Must complete Shift Lead training classes.
• ServSafe certification is required in certain states.

Responsibilities

• Execute restaurant operations and maintain brand image.
• Train and support team members in restaurant standards.
• Maintain excellent guest service and compliance with safety protocols.

Skills

Communication in English

Fundamental reading and writing skills

Math skills

Computer/POS skills

Bilingual (Spanish comprehension)

Education

High school diploma or equivalent

Job description

A fast-casual dining chain is seeking a Shift Lead to oversee restaurant operations in Miami. The Shift Lead will ensure compliance with brand standards, promote a guest-centric culture, and support training and performance management for team members. Applicants must have at least 6 months of restaurant operations experience, a high school diploma, and demonstrate effective communication skills. Benefits include medical, dental, vision, and 401k for eligible employees.