Shift Lead: Guest Experience & Operations

Chicken Salad Chick; Edwardsville (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Chicken Salad Chick in Edwardsville, IL is seeking a Manager on Duty to support the General Manager and Assistant Manager in daily restaurant operations. You will oversee guest service, shift management, training of hourly team members, and ensure compliance with food safety and company standards.

You will also assist with scheduling, budgeting, and executing promotions while maintaining exceptional hospitality and a positive, productive work environment during shifts.

Responsibilities

• Oversee guest service during shift and ensure high hospitality standards.
• Supervise and train hourly team members on shift operations and procedures.
• Ensure compliance with food safety, sanitation, and company policies during shifts.
• Assist in scheduling, shift coverage, and maintaining team records.
• Support General Manager and Assistant Manager in daily restaurant operations and budgeting.

Job description

Chicken Salad Chick in Edwardsville, IL is seeking a Manager on Duty to support the General Manager and Assistant Manager in daily restaurant operations. You will oversee guest service, shift management, training of hourly team members, and ensure compliance with food safety and company standards.

You will also assist with scheduling, budgeting, and executing promotions while maintaining exceptional hospitality and a positive, productive work environment during shifts.