Guest Experience Team Member (PT/FT)

Firehouse Subs - NC SC; Charlotte (NC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive hourly rate

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking team members to join our local Firehouse Subs restaurant. You will be the face of the brand, delivering exceptional customer service and friendly interactions. Positions available include both part-time and full-time roles.

As a Team Member, you will handle daily operations, assist customers, and contribute to a clean, efficient store environment while upholding safety and cash handling procedures.

Qualifications

• Must be 16 years old.
• Basic computer skills including Microsoft Office and register experience.
• Ability to stand, bend, reach and stoop during shift.
• Ability to work in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• Responsible for customer product and service standards.
• Foster an environment of teamwork.
• Responsible for delivering an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Clean store, small wares, merchandise, and physical plant as necessary.
• Must be able to operate food preparation machinery.
• Adhere to all food, safety, and security guidelines.
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies.

Skills

Microsoft Office

Register skills

Customer service

Teamwork

Job description

Firehouse Subs is seeking team members to join our local Firehouse Subs restaurant. You will be the face of the brand, delivering exceptional customer service and friendly interactions. Positions available include both part-time and full-time roles.

As a Team Member, you will handle daily operations, assist customers, and contribute to a clean, efficient store environment while upholding safety and cash handling procedures.