Restaurant Operations Lead — Customer Experience

Firehouse Subs; Lakeland (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive hourly rate + tips

Medical, Dental, Vision for full-time

401K after 1 year

Job summary

Firehouse Subs is seeking a Team Member for our local Firehouse Subs restaurant. You will be the face of the brand, delivering friendly service and helping to provide an outstanding guest experience.

Part-time and full-time positions are available. Duties include greeting customers, processing transactions, operating food prep equipment, and maintaining cleanliness and safety standards in a fast-paced environment.

Qualifications

• Must be 16 years old.
• Computer skills, including some Microsoft software and register skills.
• Ability to stand, bend, reach and stoop throughout assigned shift.
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• Responsible for customer product and service standards.
• Foster an environment of teamwork.
• Deliver an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Clean store, small wares, merchandise, and physical plant as necessary.
• Operate food preparation machinery and cash register; handle cash transactions per policies.

Skills

Customer service

Cash handling

POS (register)

Microsoft basics

Tools

POS system

Job description

Firehouse Subs is seeking a Team Member for our local Firehouse Subs restaurant. You will be the face of the brand, delivering friendly service and helping to provide an outstanding guest experience.

Part-time and full-time positions are available. Duties include greeting customers, processing transactions, operating food prep equipment, and maintaining cleanliness and safety standards in a fast-paced environment.