Guest Experience Champion - Team Member

Firehouse Subs - NC SC; Huntersville (NC); On-site; USD 16,531 - 20,664; Full time

Benefits offered by this job

Competitive hourly rate plus tips

Medical, Dental, Vision for full-time

401K after one year

Job summary

Firehouse Subs is seeking a Team Member to be the face of the restaurant and deliver an exceptional customer experience. Whether part-time or full-time, you will support daily store operations and contribute to a welcoming atmosphere.

Responsibilities include greeting customers, assisting with food preparation, handling cash, and maintaining cleanliness and safety. Must be 16 years old and willing to work flexible shifts in a fast-paced environment.

Qualifications

• Must be 16 years old.
• Computer skills, including some Microsoft software and register skills.
• Ability to stand, bend, reach and stoop during shift.
• Ability to be mobile in freezer/cooler with temperatures ranging from 40° F to -10° F.

Responsibilities

• Responsible for customer product and service standards.
• Foster an environment of teamwork.
• Responsible for delivering an exceptional customer and store experience.
• Greet and thank every customer with a smile and eye contact.
• Execute quality store operations.
• Clean store, small wares, merchandise, and physical plant as necessary.
• Must be able to operate food preparation machinery.
• Adhere to all food, safety, and security guidelines.
• Must be able to operate cash register and handle cash transactions, while adhering to all cash handling policies.

Skills

Customer service

Cash handling

Microsoft Office

Job description

Firehouse Subs is seeking a Team Member to be the face of the restaurant and deliver an exceptional customer experience. Whether part-time or full-time, you will support daily store operations and contribute to a welcoming atmosphere.

Responsibilities include greeting customers, assisting with food preparation, handling cash, and maintaining cleanliness and safety. Must be 16 years old and willing to work flexible shifts in a fast-paced environment.