Shift Lead & Guest Experience Champion

Ontario Trillium Foundation; Clearwater (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Smoothie King in Clearwater, FL is seeking a Shift Lead to act as Team Leader, guiding Guests and Team Members when store managers are not present. You’ll help guests choose smoothies and retail items while ensuring smooth operations and upselling at the POS.

This role emphasizes guest-focused service, ethical cash handling, time management, and teamwork. You’ll coach others, maintain brand standards, and contribute to a positive, high-energy store culture.

Responsibilities

• Composure: Thinks on their feet at all times regardless of internal or external pressures
• Delegation: Ensures deployment maps are in use and all Team Members understand assigned stations to maintain efficient store operations
• Drive for Results: Supports and adheres to company standards for operations, marketing/communications and brand identity
• Ethics & Values: Fulfills cash handling and inventory reporting responsibilities with honesty
• Guest Focus: Is responsible for product and Guest Service experience
• Self-Development: Is willing and looking to take on new tasks outside of their role
• Time Management: Shows up on time for work, balances personal life without interference to their work schedule at Smoothie King

Job description

Smoothie King in Clearwater, FL is seeking a Shift Lead to act as Team Leader, guiding Guests and Team Members when store managers are not present. You’ll help guests choose smoothies and retail items while ensuring smooth operations and upselling at the POS.

This role emphasizes guest-focused service, ethical cash handling, time management, and teamwork. You’ll coach others, maintain brand standards, and contribute to a positive, high-energy store culture.