Shift Leader | Guest Experience & Team Coach

Smoothie King (SKFI); Shawnee (KS); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discount

Tip sharing

Paid training

Flexible schedule

Uniform provided

Free smoothie during shifts

PTO for FT Shift Leads

Advancement opportunities

Job summary

Smoothie King is seeking a Shift Leader to oversee team members during assigned shifts, ensuring excellent guest experiences and consistency with brand standards. You will lead, coach, and delegate tasks while maintaining store operations and safety protocols.

The role emphasizes training, leadership development, and opportunities for advancement, with a focus on delivering high-quality smoothies and customer service in a fast-paced environment.

Qualifications

• Reliability and punctuality are essential.
• Excellent communication and interpersonal skills.
• Ability to provide direction and delegate responsibilities.
• Ability to give and receive constructive feedback.

Responsibilities

• Provide exceptional guest service and maintain brand standards.
• Greet guests, take orders, and offer product recommendations.
• Lead assigned shifts, guiding team members and ensuring expectations.
• Delegate tasks and manage store operations during shifts.
• Ensure cleanliness, safety, and proper food handling.
• Assist management with inventory, stocking, and issue resolution.

Skills

Leadership

Guest service

Communication

Delegation

Training

Teamwork

Job description

Smoothie King is seeking a Shift Leader to oversee team members during assigned shifts, ensuring excellent guest experiences and consistency with brand standards. You will lead, coach, and delegate tasks while maintaining store operations and safety protocols.

The role emphasizes training, leadership development, and opportunities for advancement, with a focus on delivering high-quality smoothies and customer service in a fast-paced environment.