Shift Lead: Front-Store Ops & Customer Experience

Walgreens; Savage (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Savage, MN seeks a team member to open and close the store in the absence of management, handle cash and transactions, and deliver a distinctive customer experience. You will engage customers, resolve issues, and support store operations including inventory, pricing, and displays.

Candidates should have at least one year of leadership or retail experience and be fluent in English. This role involves participation in training, service excellence, and adherence to store policies.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management, including cash handling.
• Process returns, order voids, refunds, cash drops to the safe, and provide change to cash registers.
• Deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services.
• Assist with backdoor deliveries and housekeeping tasks; maintain displays and inventory.

Skills

Leadership experience

Customer service

English fluency

Cash handling

Education

PTCB certification or pharmacy license

Tools

Store systems

Job description

Walgreens in Savage, MN seeks a team member to open and close the store in the absence of management, handle cash and transactions, and deliver a distinctive customer experience. You will engage customers, resolve issues, and support store operations including inventory, pricing, and displays.

Candidates should have at least one year of leadership or retail experience and be fluent in English. This role involves participation in training, service excellence, and adherence to store policies.