Shift Lead — Front of House Mentor & Leader (Part-Time)

New City Microcreamery; Cambridge (MA); Presencial; USD 18 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Tips

Employee dessert perks

Resumo da oferta

New City Microcreamery is seeking a part-time Shift Lead for our Sudbury or Hudson locations. The role involves supervising Front of House operations, mentoring scoopers, and handling opening/closing duties.

Availability for 11am-4pm or 6pm, and/or 4pm-close, including weekdays and weekends, is required, with 2-5 shifts weekly. Pay starts at $16/hour plus tips, with opportunities to enhance earnings through strong performance.

Qualificações

• Experience in a high-volume, fast-paced environment.
• Proven mentoring and training ability.
• Strong communication skills for conflict resolution and guiding a team.
• Excellent attention to detail in daily operations.

Responsabilidades

• Supervising Front of House operations.
• Mentoring and training scoopers.
• Opening and/or closing the shop.
• Handling transactions and deposits.
• Creating waffle cone masterpieces.
• Maintaining the shop's allure and guest experience.
• Engaging guests and making them feel cherished.
• Protecting company assets and adding value to guest experience.

Conhecimentos

Front of House operations

Mentoring & training

Communication

Conflict resolution

Team direction

Attention to detail

Ferramentas

Restaurant365

Toast

Paycom

Descrição da oferta de emprego

New City Microcreamery is seeking a part-time Shift Lead for our Sudbury or Hudson locations. The role involves supervising Front of House operations, mentoring scoopers, and handling opening/closing duties.

Availability for 11am-4pm or 6pm, and/or 4pm-close, including weekdays and weekends, is required, with 2-5 shifts weekly. Pay starts at $16/hour plus tips, with opportunities to enhance earnings through strong performance.