Shift Lead: Flexible Part-Time, Tips & Growth

10 Peet's Coffee Inc.; United States; On-site; USD 31,000 - 32,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Paid vacation

Free coffee/tea and employee discount

401k with generous matching

Employee assistance program

Flexible part-time schedule

Tuition scholarship opportunities

Job summary

Peet's Coffee Inc. in the United States is seeking a Shift Lead to oversee daily front-line operations in a fast-paced cafe.

You will lead shifts, manage task deployment, and model friendly, high-quality service while keeping the storefront welcoming. The role requires at least one year in a leadership capacity, familiarity with POS/cash handling, and flexible availability at least three days per week, including mornings, evenings, weekends, and holidays.

Qualifications

• 1 year experience working in a leadership role and/or directing the work of others.
• 1 year experience with POS/cash handling responsibilities in related industry.
• Shift Leads are required to maintain a schedule availability of a minimum of three days a week or more that must also meet business needs (early mornings, evenings, weekends, nights and/or holidays).
• Must be legally eligible to work in the country where this job is located.
• Must be able to comply with Peet's Employment of Minors policies and work with, among and/or direct the work of minors.
• Must be at least 18 years of age or older.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement, a commitment to craft, high product quality, and friendly service - all while maintaining a clean and welcoming coffeebar.
• Support a positive team environment by communicating clearly, collaborating effectively, and setting an example through accountability, professionalism, and reliability.
• Ensure operational excellence by executing key responsibilities such as opening/closing routines, cash handling, inventory tasks, and visual updates during assigned shifts.
• Embrace learning and change by actively developing skills, adapting to new priorities, and using sound judgment and problem-solving to keep shifts running smoothly.

Skills

Leadership

POS/cash handling

Schedule availability

Eligibility to work in the US

Compliance with minors policies

Age 18+

Job description

Peet's Coffee Inc. in the United States is seeking a Shift Lead to oversee daily front-line operations in a fast-paced cafe.

You will lead shifts, manage task deployment, and model friendly, high-quality service while keeping the storefront welcoming. The role requires at least one year in a leadership capacity, familiarity with POS/cash handling, and flexible availability at least three days per week, including mornings, evenings, weekends, and holidays.