Shift Lead — Flexible Hours, Tips, Growth Path

Ontario Trillium Foundation; Mentor (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible schedules

Tips

Employee discount

Fun, positive work environment

Promotion potential and raises based …

Job summary

Crumbl Cookies in Mentor, OH is hiring a Shift Lead to run the store with attention to detail and strong leadership. The role involves staying in constant contact with staff and customers to ensure the highest quality product and service.

You will lead employees and ensure smooth store operations during your shift, with opening (6/6:30am) or closing (10/11pm) hours. Join a fast-paced team and help maintain top-tier customer experiences.

Qualifications

• Experienced Shift Lead with remarkable skills and attention to detail.
• Candidates must be able to communicate with staff and customers.
• Must be available to open the store in the AM (6/6:30am) or close the store (10/11pm).

Responsibilities

• Manage all the basics of running the store
• Ensure employees meet performance expectations
• Keep employees moving at a quick/accurate pace
• Handle all customer service complaints/issues
• Keep the store clean
• Give clear instructions to employees
• Ensure the work environment is safe, secure, and healthy
• Meet deadlines
• Ensure great customer service at all levels

Job description

Crumbl Cookies in Mentor, OH is hiring a Shift Lead to run the store with attention to detail and strong leadership. The role involves staying in constant contact with staff and customers to ensure the highest quality product and service.

You will lead employees and ensure smooth store operations during your shift, with opening (6/6:30am) or closing (10/11pm) hours. Join a fast-paced team and help maintain top-tier customer experiences.