Shift Lead: Flexible Hours & Elevate Customer Experience

10 Peet's Coffee Inc.; Tustin (CA); On-site; USD 31,000 - 32,000; Part time

Benefits offered by this job

Medical, dental and vision

Paid vacation

Free coffee/tea and employee discount

401k with matching

Employee assistance program

Flexible part-time schedule

Job summary

Peet’s Coffee in Tustin, CA is seeking a Shift Lead to help run daily cafe operations in a fast-paced environment. You will lead shifts, ensure exceptional customer service, and model craft and reliability.

A minimum of 1 year in a leadership role and POS/cash handling experience are required. Applicants must be at least 18, legally eligible to work in the United States, and available a minimum of three days per week including mornings, evenings, weekends, or holidays.

Qualifications

• 1 year experience in a leadership role or directing the work of others.
• 1 year experience with POS/cash handling responsibilities.
• Shift Leads must maintain schedule availability of at least three days a week, including mornings, evenings, weekends or holidays.
• Must be legally eligible to work in the country where this job is located.
• Must be at least 18 years old and able to comply with Peet's policies regarding minors.
• Must be able to perform physical tasks during shifts.

Responsibilities

• Lead shifts with focus and clarity, deploying tasks and ensuring smooth day-to-day operations.
• Deliver exceptional customer experiences through genuine engagement, high product quality, and friendly service.
• Support a positive team environment through clear communication and accountability.
• Ensure operational excellence by handling opening/closing routines, cash handling, inventory, and visual updates.
• Embrace learning and change by developing skills and adapting to priorities to keep shifts running smoothly.

Skills

Leadership experience

Cash handling

Flexible schedule

Work authorization

Job description

Peet’s Coffee in Tustin, CA is seeking a Shift Lead to help run daily cafe operations in a fast-paced environment. You will lead shifts, ensure exceptional customer service, and model craft and reliability.

A minimum of 1 year in a leadership role and POS/cash handling experience are required. Applicants must be at least 18, legally eligible to work in the United States, and available a minimum of three days per week including mornings, evenings, weekends, or holidays.