Shift Lead: Flexible Hours, Growth & Perks

10 Peet's Coffee Inc.; Carlsbad (CA); On-site; USD 64,609,000 - 67,916,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Free beverages

Employee discount

401k matching

Employee assistance

Flexible schedule

Job summary

Peet’s Coffee in Carlsbad, CA is seeking a Shift Lead to supervise daily cafe operations, lead shifts, and deliver top-notch customer service. This role emphasizes teamwork, cash handling, and maintaining a clean, welcoming environment for guests.

The position requires at least 1 year of leadership experience, 1 year in POS/cash handling, and availability three days or more per week, including mornings, evenings, weekends, or holidays. Must be 18+ and eligible to work in the United States.

Qualifications

• 1 year experience in a leadership role.
• 1 year experience with POS/cash handling responsibilities.
• Schedule availability of a minimum of three days a week.
• Must be legally eligible to work in the country.
• Must comply with Peet's Employment of Minors policies and work with minors.
• Must be at least 18 years of age.
• Perform various physical tasks during the work shift.

Responsibilities

• Lead shifts with focus and clarity by managing task deployment and ensuring smooth day-to-day operations in a fast-paced environment.
• Deliver exceptional customer experiences by modeling genuine engagement and high product quality.
• Support a positive team environment by communicating clearly and collaborating effectively.
• Ensure operational excellence by executing opening/closing routines, cash handling, and inventory tasks.
• Embrace learning and change by developing skills and adapting to new priorities while keeping shifts running smoothly.

Skills

Leadership

Customer service

Teamwork

Cash handling

Scheduling availability

Physical tasks

Legal eligibility

Policy compliance

Tools

POS system

Job description

Peet’s Coffee in Carlsbad, CA is seeking a Shift Lead to supervise daily cafe operations, lead shifts, and deliver top-notch customer service. This role emphasizes teamwork, cash handling, and maintaining a clean, welcoming environment for guests.

The position requires at least 1 year of leadership experience, 1 year in POS/cash handling, and availability three days or more per week, including mornings, evenings, weekends, or holidays. Must be 18+ and eligible to work in the United States.