Shift Leader: Fast-Track to Management & Growth

Whitewatercw; Brighton (MI); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid training

Performance bonuses

401(k) with company match

Medical insurance

Dental & Vision insurance

Flexible scheduling

Free weekly car washes

Team environment

Job summary

WhiteWater Express is seeking a Shift Leader for a full-time role. You will lead daily shift operations, guide a team, resolve issues, and ensure excellent customer service while promoting safety and cleanliness of the site.

Starting pay is $17-$19 per hour plus biweekly tips. No car wash experience required; paid training provided. This is a fast-paced, active role with growth opportunities into management and internal promotions.

Qualifications

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active throughout the shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, and customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Leadership

Customer service

Team leadership

Communication

Education

High School Diploma

Job description

WhiteWater Express is seeking a Shift Leader for a full-time role. You will lead daily shift operations, guide a team, resolve issues, and ensure excellent customer service while promoting safety and cleanliness of the site.

Starting pay is $17-$19 per hour plus biweekly tips. No car wash experience required; paid training provided. This is a fast-paced, active role with growth opportunities into management and internal promotions.