Shift Leader: Fast-Track to Management & Growth

WhiteWater Express Car Wash; Coldwater (MI); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid training

Promotion opportunities

401(k) with company match

Medical insurance

Dental insurance

Vision insurance

Flexible scheduling

Free weekly car washes

Job summary

WhiteWater Express is seeking a Shift Leader for full-time, on-site roles in a fast-paced car wash environment. The role focuses on leading the daily shift, overseeing the team, and ensuring excellent customer service while promoting safety and efficiency.

Starting pay is $17–$19 per hour plus biweekly tips, with paid training available and opportunities for promotion within a growing company. Flexible shifts and a team-oriented culture are emphasized.

Qualifications

• 18+ years old
• High School Diploma (or equivalent) required
• Previous leadership, retail, hospitality, or customer service experience preferred
• Comfortable working outdoors in various weather conditions
• Able to lift up to 50 lbs and stay active throughout the shift
• Available evenings and weekends
• Strong communication and team leadership skills
• Dependable, motivated, and customer-focused
• Ability to follow safety procedures and company policies
• Must pass a background check

Responsibilities

• Support daily shift operations and assist with team oversight
• Ensure team members understand and complete their responsibilities
• Provide excellent customer service and resolve customer concerns
• Help customers choose wash packages and memberships
• Monitor equipment performance and report maintenance needs
• Assist with incident reports and operational documentation
• Ensure safety policies and procedures are followed
• Support store opening and closing procedures
• Maintain site cleanliness, organization, and wash quality
• Encourage a positive, team-focused work environment

Skills

Communication

Leadership

Customer service

Education

High School Diploma

Job description

WhiteWater Express is seeking a Shift Leader for full-time, on-site roles in a fast-paced car wash environment. The role focuses on leading the daily shift, overseeing the team, and ensuring excellent customer service while promoting safety and efficiency.

Starting pay is $17–$19 per hour plus biweekly tips, with paid training available and opportunities for promotion within a growing company. Flexible shifts and a team-oriented culture are emphasized.