Shift Lead - Fast-Service Customer Experience

Applegreen (US) Welcome Centers; Matawan (NJ); On-site; USD 40,000 - 55,000; Full time

Job summary

Applegreen (US) Welcome Centers is looking for a Shift Supervisor in Matawan, New Jersey. In this role, you will lead shifts, ensure exceptional customer service, manage team activities, and maintain compliance with food safety standards. Your responsibilities will include training new team members and handling cash transactions effectively.

Candidates should possess strong cash handling and customer service experience, along with a willingness to work flexible hours including weekends and holidays. Join a vibrant team and help create memorable experiences for travelers!

Qualifications

• Experience in cash handling and customer service required.
• Previous shift supervisor or leadership experience preferred.
• Friendly, enthusiastic interaction with the public and coworkers.

Responsibilities

• Lead team members during shifts.
• Engage in positive customer interactions and resolve complaints.
• Process payments accurately via point-of-sale system.
• Ensure proper food handling procedures are followed.
• Assist in training new team members.

Skills

Cash handling experience

Customer service

Ability to interact positively

Job description

Applegreen (US) Welcome Centers is looking for a Shift Supervisor in Matawan, New Jersey. In this role, you will lead shifts, ensure exceptional customer service, manage team activities, and maintain compliance with food safety standards. Your responsibilities will include training new team members and handling cash transactions effectively.

Candidates should possess strong cash handling and customer service experience, along with a willingness to work flexible hours including weekends and holidays. Join a vibrant team and help create memorable experiences for travelers!