Shift Lead - Fast-Service Customer Experience

Applegreen (US) Welcome Centers; Port Reading (NJ); On-site; USD 35,000 - 45,000; Full time

Job summary

Applegreen (US) Welcome Centers is seeking a Shift Supervisor located in Port Reading, New Jersey. In this role, you will lead team members, deliver excellent customer service, and ensure compliance with safety standards. Responsibilities include training new staff and managing cash handling with precision.

The ideal candidate has strong customer service and leadership experience. This role requires the ability to stand for long periods and lift weights up to 40 pounds, while maintaining a flexible schedule.

Qualifications

• Customer service experience is required.
• Leadership experience is preferred.
• Ability to interact with the public and coworkers in a friendly manner.

Responsibilities

• Lead the activities of team members on shift.
• Provide friendly customer service and resolve complaints.
• Complete opening, daily and closing procedures.
• Operate POS system and handle cash accurately.
• Ensure proper food handling procedures are followed.
• Assist in training new team members.

Skills

Cash handling

Customer service

Leadership

Job description

Applegreen (US) Welcome Centers is seeking a Shift Supervisor located in Port Reading, New Jersey. In this role, you will lead team members, deliver excellent customer service, and ensure compliance with safety standards. Responsibilities include training new staff and managing cash handling with precision.

The ideal candidate has strong customer service and leadership experience. This role requires the ability to stand for long periods and lift weights up to 40 pounds, while maintaining a flexible schedule.