Shift Lead: Fast-Paced Team Leader with Growth & Benefits

Taco Bell; Cranston (RI); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free meals

Flexible schedules

Vacation pay

Medical benefits

401k retirement plan

Free degree programs

Scholarship programs

Job summary

Taco Bell in Cranston, RI is hiring a Shift Lead who will drive the team, lead shifts with energy, coach and guide team members, and partner with management to shape restaurant initiatives. The role emphasizes customer satisfaction, food safety, and efficiency, with base pay ranging from $13.00 to $23.00 per hour, plus incentives and benefits.

This fast-paced position requires at least 1 year in restaurant/retail and 3 months lead experience, strong communication, and reliability; opportunities

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Accessibility to dependable and reliable transportation
• Excellent communication skills, management/leadership and organizational skills
• Physical dexterity required (the ability to move up to 45 lbs)
• Attendance and Punctuality a must
• Operating of cash register as needed and making change for other cashiers
• Basic Math skills
• Maintains customer satisfaction and adheres to health and safety standards
• Promotes and champions Taco Bell's culture and values
• Provides constructive feedback to Team Members
• Executes shift duties accurately and efficiently
• Promotes equity, inclusion, and belonging
• Ensures teammates and customers enjoy a positive experience

Responsibilities

• Execute the MIC (Manager in Charge) Success Routine to ensure customer satisfaction
• Oversee Team Members' completion of Shift Excellence tasks and keep the restaurant clean
• Ensure food safety, quality, and accuracy of orders
• Resolve customer complaints quickly and maintain positive relations
• Provide regular feedback to the GM on Team Member performance
• Offer ongoing constructive feedback to Team Members
• Participate in training Team Members
• Handle conflicts constructively with the GM
• Assist the GM in screening Team Member candidates
• Assist with Profit & Loss management by following cash control and labor procedures
• Oversee product preparation, rotation, portioning, cooking, and holding times
• Assist the GM with facility maintenance and health and safety standards

Skills

Leadership

Customer service

Communication

Cash handling

Time management

Job description

Taco Bell in Cranston, RI is hiring a Shift Lead who will drive the team, lead shifts with energy, coach and guide team members, and partner with management to shape restaurant initiatives. The role emphasizes customer satisfaction, food safety, and efficiency, with base pay ranging from $13.00 to $23.00 per hour, plus incentives and benefits.

This fast-paced position requires at least 1 year in restaurant/retail and 3 months lead experience, strong communication, and reliability; opportunities