Shift Lead: Fast-Paced Leadership with Flexible Scheduling

Taco Bell; Cranston (RI); On-site; USD 18,000 - 32,000; Full time

Benefits offered by this job

Free degree programs

Free meals

Flexible schedules

Vacation pay and PTO

Medical benefits

401k retirement plan

Wellness programs

Discounts on various products

Sustainable initiatives

Job summary

Taco Bell is seeking a Shift Lead to drive team performance and guest satisfaction in our Cranston, RI location. You will coach Team Members, ensure food safety, and partner with the management team on business initiatives to deliver fast, friendly service.

Ideal candidates have 1 year of restaurant/retail experience with some leadership exposure, strong communication and math skills, and a commitment to health and safety standards.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Skills

Leadership

Communication

Cash handling

Basic math

Attendance

Time management

Customer service

Job description

Taco Bell is seeking a Shift Lead to drive team performance and guest satisfaction in our Cranston, RI location. You will coach Team Members, ensure food safety, and partner with the management team on business initiatives to deliver fast, friendly service.

Ideal candidates have 1 year of restaurant/retail experience with some leadership exposure, strong communication and math skills, and a commitment to health and safety standards.