Shift Lead: Fast-Paced Restaurant Team Coach

Little Caesars; McAllen (TX); On-site; USD 11,000 - 12,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Retirement Plan

Paid time off

Professional Development

Job summary

Sizzling Platter LLC in McAllen, TX is seeking a Shift Lead to guide crew members, uphold standards, and deliver an exceptional guest experience in a fast-paced restaurant. You will coach staff, ensure food safety, assist with opening/closing, handle cash during shifts, and support training.

Evening/weekend availability preferred. This non-exempt role offers overtime eligibility and opportunities to develop leadership skills in a busy, customer-focused environment.

Qualifications

• Experience in a fast-paced restaurant or supervisory role preferred.
• Ability to coach and motivate team members while maintaining service standards.
• Strong communication and problem-solving skills are essential for guest satisfaction.

Responsibilities

• Lead and support crew during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure product quality, accuracy, and presentation meet company standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks to maintain productivity during peak periods.
• Support training and onboarding of new team members.
• Step into Crew Member responsibilities as needed to support operations.

Skills

Leadership

Communication

Problem-solving

Coaching

Cash handling

Job description

Sizzling Platter LLC in McAllen, TX is seeking a Shift Lead to guide crew members, uphold standards, and deliver an exceptional guest experience in a fast-paced restaurant. You will coach staff, ensure food safety, assist with opening/closing, handle cash during shifts, and support training.

Evening/weekend availability preferred. This non-exempt role offers overtime eligibility and opportunities to develop leadership skills in a busy, customer-focused environment.