Shift Lead - Fast-Paced Restaurant Leadership

Taco Bell; Laurel (MS); Hybrid; USD 11,000 - 18,000; Full time

Job summary

Taco Bell in Laurel, MS is hiring a Shift Manager. You will lead shifts with energy, coach teammates, and partner with the GM to drive restaurant performance. This role focuses on customer satisfaction, team development, and day-to-day operations in a fast-paced setting.

The position emphasizes ownership, accountability, and a proactive approach to solving problems while upholding health, safety, and brand standards. Competitive hourly pay and growth opportunities available.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred
• Must be at least 18 years of age
• Excellent communication skills, management/leadership and organizational skills
• Accessibility to dependable and reliable transportation

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Job description

Taco Bell in Laurel, MS is hiring a Shift Manager. You will lead shifts with energy, coach teammates, and partner with the GM to drive restaurant performance. This role focuses on customer satisfaction, team development, and day-to-day operations in a fast-paced setting.

The position emphasizes ownership, accountability, and a proactive approach to solving problems while upholding health, safety, and brand standards. Competitive hourly pay and growth opportunities available.