Shift Lead — Energize a Fast-Paced Restaurant Team

Taco Bell; McComb (MS); Hybrid; USD 15,000 - 18,000; Full time

Job summary

Taco Bell in McComb, MS is hiring a Shift Manager to lead shifts with energy and ensure guest satisfaction. You will coach Team Members, uphold food safety, and partner with the GM on business initiatives to drive results.

Ideal candidates have 1 year of restaurant/retail experience, strong communication and leadership skills, and reliable transportation. This role involves cash handling, inventory, and maintaining a positive dining experience.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Adheres to cash, security, inventory, and labor policies.
• Must be at least 18 years of age.
• Accessibility to dependable and reliable transportation.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity to move up to 45 lbs.
• Attendance and punctuality a must.
• Operating of cash register as needed and making change for other cashiers.
• Basic Math skills.
• Maintains customer satisfaction and adheres to health and safety standards.
• Promotes Taco Bell's culture and values.
• Provides constructive feedback to Team Members.
• Executes shift duties accurately and efficiently.
• Ensures teammates and customers enjoy a positive experience.

Responsibilities

• Execute MIC (Manager in Charge) Success Routine and prioritize customer needs.
• Oversee Team Members' Shift Excellence tasks and maintain neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly and maintain positive relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively with the GM to resolve issues.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and health and safety standards.

Skills

Restaurant experience

Customer service

Leadership

Communication

Math skills

Punctuality

Attendance

Cash handling

Teamwork

Tools

Cash register

Job description

Taco Bell in McComb, MS is hiring a Shift Manager to lead shifts with energy and ensure guest satisfaction. You will coach Team Members, uphold food safety, and partner with the GM on business initiatives to drive results.

Ideal candidates have 1 year of restaurant/retail experience, strong communication and leadership skills, and reliable transportation. This role involves cash handling, inventory, and maintaining a positive dining experience.