Shift Lead: Fast-Paced Restaurant Leader with Career Growth

Taco Bell; Fairbanks (AK); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free meals

Career advancement

Job summary

Taco Bell in Fairbanks, AK is seeking a Shift Lead to drive daily operations with energy and a customer-focused mindset. You’ll coach Team Members, uphold food safety standards, manage shifts, and partner with the GM to meet performance goals.

You’ll have strong leadership and communication skills, and be comfortable with cash handling, inventory, and labor management, while promoting Taco Bell’s culture and values.

Qualifications

• 1 year of restaurant/retail experience, with 3 months shift lead experience preferred.
• Must be at least 18 years of age.
• Excellent communication skills, management/leadership and organizational skills.
• Physical dexterity required (ability to move up to 45 lbs).
• Adheres to cash, security, inventory, and labor policies.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC (Manager in Charge) Success Routine and prioritizing customer needs.
• Oversee Team Members' completion of Shift Excellence tasks and maintain clean, neat appearances.
• Ensure food safety, quality, and accuracy of orders.
• Resolve customer complaints quickly, maintaining positive customer relations.
• Provide regular feedback to the GM on Team Member performance.
• Offer ongoing constructive and positive feedback to Team Members.
• Actively participate in training Team Members.
• Handle conflicts constructively and work with the GM to achieve resolution.
• Assist the GM in screening Team Member candidates.
• Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, and managing labor.
• Oversee proper product preparation, rotation, portioning, cooking, and holding times.
• Assist the GM with facility maintenance and ensure health and safety standards are always followed.

Skills

Leadership

Customer service

Communication

Cash handling

Team coaching

Job description

Taco Bell in Fairbanks, AK is seeking a Shift Lead to drive daily operations with energy and a customer-focused mindset. You’ll coach Team Members, uphold food safety standards, manage shifts, and partner with the GM to meet performance goals.

You’ll have strong leadership and communication skills, and be comfortable with cash handling, inventory, and labor management, while promoting Taco Bell’s culture and values.