Shift Lead: Fast-Paced Restaurant Leader (Tips + Bonus)

Five Guys logo; Statesboro (GA); On-site; USD 22,000 - 26,000; Full time

Job summary

Five Guys is seeking a Shift Leader to act as a hands-on leader on the floor, guiding operations and ensuring a superior guest experience. You’ll work alongside team members across roles, from cashier to grill, and help uphold brand standards.

Ideal candidates bring 1–2 years in restaurant or retail settings, strong communication, and the ability to stay composed in a fast-paced environment. Growth opportunities exist within the leadership track.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communicationskills.
• Someone who leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site
• Jump into every position—cashier, grill, prep, fries, dining room
• Deliver fast, accurate service and guest experience
• Coach, support, and motivate crew members to perform at their best
• Help train new team members and build a strong, positive culture
• Keep the restaurant clean, safe, and up to brand standards
• Manage shift tasks like breaks, cash handling, and closing reports

Skills

Leadership

Teamwork

Communication

POS systems

Tools

POS systems

Job description

Five Guys is seeking a Shift Leader to act as a hands-on leader on the floor, guiding operations and ensuring a superior guest experience. You’ll work alongside team members across roles, from cashier to grill, and help uphold brand standards.

Ideal candidates bring 1–2 years in restaurant or retail settings, strong communication, and the ability to stay composed in a fast-paced environment. Growth opportunities exist within the leadership track.