Shift Lead: Fast-Paced, Hands-On Leader | Growth & Bonus

Five Guys logo; Cartersville (GA); On-site; USD 30,000 - 37,000; Full time

Job summary

Five Guys is seeking a Shift Leader to be a hands-on leader on the floor, guiding daily operations and ensuring exceptional guest experiences. You’ll work alongside a high-energy team, taking ownership of shifts and upholding brand standards in a fast-paced environment.

Ideal candidates have 1–2 years of experience in hospitality, strong communication skills, and the ability to lead by example while managing multiple tasks with accuracy and poise.

Qualifications

• 1–2 years of restaurant, retail, or hospitality experience (leadership preferred).
• A team-first mindset with strong communicationskills.
• Leads by doing—not just directing.
• Ability to stay cool and make decisions in a fast-paced environment.
• Basic math and comfort using POS systems.

Responsibilities

• Lead the shift and run operations when management isn’t on site.
• Jump into every position—cashier, grill, prep, fries, dining room.
• Deliver fast, accurate service and create a great guest experience.
• Coach, support, and motivate crew members to perform at their best.
• Help train new team members and build a strong, positive culture.
• Keep the restaurant clean, safe, and up to brand standards.
• Manage shift tasks like breaks, cash handling, and closing reports.

Skills

Leadership

Communication

Customer service

Decision making

POS systems

Job description

Five Guys is seeking a Shift Leader to be a hands-on leader on the floor, guiding daily operations and ensuring exceptional guest experiences. You’ll work alongside a high-energy team, taking ownership of shifts and upholding brand standards in a fast-paced environment.

Ideal candidates have 1–2 years of experience in hospitality, strong communication skills, and the ability to lead by example while managing multiple tasks with accuracy and poise.