Shift Lead — Fast-Paced Restaurant, Growth Path

Torchy's Tacos; Saint Petersburg (FL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Flexible schedules

Growth opportunities

Discount card

Benefits (medical, dental, and vision)

Job summary

Torchy’s Tacos in Saint Petersburg, FL is seeking a Shift Leader to ensure every shift runs smoothly and guests receive a Damn Good experience. You will balance hands-on involvement with guiding and supporting the team across FOH and BOH duties.

You will lead shifts, open/close, delegate tasks, mentor staff, uphold food safety and cleanliness, manage cash handling, and help hire and train team members to meet performance standards while delivering outstanding guest service and a Damn Good

Qualifications

• Experience in a supervisory or leadership role in a restaurant.
• Strong understanding of food safety, guest service, and restaurant operations.
• Required state alcohol-server and Manager ServSafe certifications.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.
• Ability to lift, push, pull, or carry up to 40 pounds and to stand or walk for extended periods.

Responsibilities

• Shift Leadership: you will lead shifts with a focus on delivering exceptional guest experiences, managing team dynamics, and ensuring operational excellence.
• Key Holder Responsibilities: you may serve as a key holder, responsible for opening and closing the restaurant, including setting up and securing the facility.
• Task Delegation: identify, prioritize, and delegate tasks to team members to keep the restaurant running efficiently during your shift.
• Guest Experience: actively engage with guests to ensure their needs are met and address any concerns with urgency and care.
• Team Support: assist in hiring, training, and mentoring team members to help them achieve their potential and meet performance standards.
• Operational Excellence: maintain knowledge of FOH and BOH processes, including recipe adherence, food safety, and cleanliness standards.
• Inventory and Prep Management: support inventory management, ensure proper prep levels, and conduct line checks to uphold food quality.
• Cash Handling: supervise cash management, ensuring accuracy and adherence to company policies during opening and closing activities.
• Compliance and Safety: complete and ensure compliance with all health, safety, and regulatory checklists.
• Problem-Solving: resolve guest or team member issues with a sense of urgency and professionalism, escalating concerns when necessary.
• Flexibility: perform other duties or special projects as assigned to meet evolving business needs.

Skills

Leadership

Team management

Guest service

Food safety

Job description

Torchy’s Tacos in Saint Petersburg, FL is seeking a Shift Leader to ensure every shift runs smoothly and guests receive a Damn Good experience. You will balance hands-on involvement with guiding and supporting the team across FOH and BOH duties.

You will lead shifts, open/close, delegate tasks, mentor staff, uphold food safety and cleanliness, manage cash handling, and help hire and train team members to meet performance standards while delivering outstanding guest service and a Damn Good