Shift Lead - Fast-Paced QSR with Daily Pay & Benefits

Refuel Operating Company, LLC; Southern Pines (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive pay raise after 90 days

Daily Pay access

Discounted gas

Free drinks and food discounts

401K

Referral bonuses

And more

Job summary

Refuel Operating Company, LLC is seeking a Dairy Queen Shift Lead to manage restaurant operations on assigned shifts, ensuring top-notch customer service and high food quality. This role supports management and helps shifts run smoothly, with flexible availability including evenings and weekends.

The position is a hands-on leadership role in a fast-paced environment, focusing on team coaching, safety, and operational efficiency. Join a growing company that values integrity and teamwork.

Qualifications

• Basic understanding of food safety and sanitation.
• Good customer service and communication skills.
• Ability to learn and follow company procedures.
• Ability to work efficiently in a fast-paced environment.
• Strong time management and organizational skills. Team-oriented with a positive, professional attitude.
• Ability to handle multiple tasks and adapt to changing priorities.

Responsibilities

• Lead and support team members during assigned shifts
• Ensure guests receive fast, friendly, and accurate service
• Assist with training and coaching new team members
• Monitor food quality, presentation, and order accuracy
• Ensure compliance with food safety, sanitation, and company policies
• Assign tasks and manage workflow to meet service goals
• Handle cash drawers, deposits, and basic shift paperwork
• Address guest concerns and resolve issues professionally
• Maintain cleanliness of the restaurant and work areas
• Assist with opening and closing procedures as needed

Skills

Food safety

Customer service

Procedural compliance

Fast-paced environment

Time management

Team oriented

Multitasking

Education

Experience in quick-service/food service

Job description

Refuel Operating Company, LLC is seeking a Dairy Queen Shift Lead to manage restaurant operations on assigned shifts, ensuring top-notch customer service and high food quality. This role supports management and helps shifts run smoothly, with flexible availability including evenings and weekends.

The position is a hands-on leadership role in a fast-paced environment, focusing on team coaching, safety, and operational efficiency. Join a growing company that values integrity and teamwork.