Shift Lead — Fast-Paced Food Service & Team Leadership

CASSANOS INC; Springfield (OH); On-site; USD 20,000 - 21,000; Full time

Job summary

CASSANOS INC is hiring a Shift Manager to oversee day-to-day restaurant operations at 903 N Bechtle Ave, Springfield, OH 45504. The role focuses on supervising staff, ensuring quality service, and controlling costs across food, labor, and cash handling.

The position requires a high school diploma or GED, and experience in cash handling, customer service, and basic math. Strong English communication and leadership skills are essential for success in a fast-paced environment.

Qualifications

• Must have cash handling and customer service experience.
• Knowledge of basic math and computer skills.
• Proficiency in English language and communication.

Responsibilities

• Supervise and assign duties to staff.
• Conduct on-the-job training in food preparation, service, sanitation, and safety procedures.
• Inspect supplies, equipment, and work areas for efficiency and standards.
• Collect payments and balance cash at the end of the shift.
• Investigate customer complaints and resolve issues.
• Direct food/beverage preparation and ensure quality service.
• Balance cash receipts and oversee opening/closing procedures.

Skills

Cash handling

Food handling

Customer service

Basic math

English language

Management principles

Computer skills

Education

High School Diploma or GED

Job description

CASSANOS INC is hiring a Shift Manager to oversee day-to-day restaurant operations at 903 N Bechtle Ave, Springfield, OH 45504. The role focuses on supervising staff, ensuring quality service, and controlling costs across food, labor, and cash handling.

The position requires a high school diploma or GED, and experience in cash handling, customer service, and basic math. Strong English communication and leadership skills are essential for success in a fast-paced environment.