Shift Supervisor - Food Service & Ops

CASSANOS INC; MIDDLETOWN (OH); On-site; USD 19,000 - 22,000; Full time

Job summary

CASSANOS INC in Middletown, OH is seeking a Shift Manager to supervise food preparation, control costs, and deliver quality customer service in a fast-paced environment.

This role requires a High School Diploma or GED, cash handling and customer service experience, strong basic math and computer skills, and knowledge of English.

You will train staff, inspect supplies and equipment, collect payments, resolve complaints, and ensure safety policies are followed.

Qualifications

• Must be 18+ (19+ where draft beer is served).
• Cash handling, food handling and customer service experience.
• Knowledge of customer service principles and evaluating satisfaction.
• Basic math and computer skills.
• Knowledge of English language.
• Knowledge of management principles for resource allocation and leadership.

Responsibilities

• Assigns duties and work stations to employees.
• Conducts on-the-job training in food preparation, service, sanitation, and safety.
• Inspects supplies, equipment, and work areas for efficiency and standards.
• Collects payments and balances cash receipts.
• Investigates and resolves customer complaints.
• Directs and coordinates food or beverage preparation and service.
• Ensures safety policies and procedures are followed.
• Arrives on time in proper uniform.

Skills

Cash handling

Food handling

Customer service

English language

Basic math

Computer skills

Management principles

Education

High School Diploma or GED

Job description

CASSANOS INC in Middletown, OH is seeking a Shift Manager to supervise food preparation, control costs, and deliver quality customer service in a fast-paced environment.

This role requires a High School Diploma or GED, cash handling and customer service experience, strong basic math and computer skills, and knowledge of English.

You will train staff, inspect supplies and equipment, collect payments, resolve complaints, and ensure safety policies are followed.