Shift Leader — Food Service & Operations

Cassanos; Springfield (OH); On-site; USD 16,195 - 23,066; Full time

Job summary

Cassanos in Springfield, OH is seeking a Shift Manager to oversee food preparation, ensure quality customer service, and manage operational costs. This role involves training staff, resolving customer complaints, and enforcing safety policies.

The ideal candidate has a High School Diploma and must be at least 18 years old, with experience in cash handling and food service. Strong leadership and communication skills are essential. This position offers an hourly rate of $14.25.

Qualifications

• Must be 18 years of age in stores without draft beer; 19+ in stores serving draft beer.
• Knowledge of customer and personal service principles required.
• Ability to read and understand rules and instructions.

Responsibilities

• Supervises food preparation and service duties.
• Conducts training for employees in safety and sanitation.
• Handles customer complaints and resolutions.

Skills

Customer service experience

Cash handling experience

Food handling knowledge

Basic math skills

Computer skills

Education

High School Diploma or G.E.D.

Job description

Cassanos in Springfield, OH is seeking a Shift Manager to oversee food preparation, ensure quality customer service, and manage operational costs. This role involves training staff, resolving customer complaints, and enforcing safety policies.

The ideal candidate has a High School Diploma and must be at least 18 years old, with experience in cash handling and food service. Strong leadership and communication skills are essential. This position offers an hourly rate of $14.25.