Shift Lead: Fast-Paced Customer Service Team Leader

Sud-Stop-Car-Wash; Panama City Beach (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

PTO

Growth opportunities nationwide

Job summary

Sud Stop Car Wash in Panama City Beach, FL is hiring a Shift Lead to supervise a team of Customer Service Attendants, ensuring a safe and friendly operation outdoors.<\/p>

The role requires leadership, customer service and sales skills, plus strong communication and the ability to lift up to 50 lbs. Weekend/holiday availability is needed; base pay is $17.00–$19.00 per hour with full benefits.

Qualifications

• Leadership experience in retail, hospitality, or service preferred.
• Customer service and sales skills required.
• Strong communication and problem-solving abilities expected.
• Team-first mindset with ability to lead by example.
• Reliable transportation and ability to lift up to 50 lbs.
• Weekend and holiday availability required.

Responsibilities

• Lead and motivate a team of Customer Service Attendants during your shift
• Ensure excellent customer service and a safe, efficient operation
• Handle customer questions, feedback, and service recovery when needed
• Monitor daily operations, equipment, and cleanliness of the site
• Promote memberships and services to meet sales goals
• Work outdoors in all weather (on your feet, moving around)

Skills

Leadership experience

Customer service

Sales experience

Communication

Problem-solving

Team leadership

Reliability

Physical stamina

Job description

Sud Stop Car Wash in Panama City Beach, FL is hiring a Shift Lead to supervise a team of Customer Service Attendants, ensuring a safe and friendly operation outdoors.<\/p>

The role requires leadership, customer service and sales skills, plus strong communication and the ability to lift up to 50 lbs. Weekend/holiday availability is needed; base pay is $17.00–$19.00 per hour with full benefits.