Shift Lead: Lead a Fast-Paced Service Team

Sud Stop Car Wash; Meridianville (AL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Comprehensive Benefits

Paid time off

401(k) with company match

Growth opportunities

Job summary

Sud Stop Car Wash in Meridianville, AL is seeking a Shift Lead to supervise a team of Customer Service Attendants, ensure safe, efficient operations, and deliver on service goals.

You’ll lead by example, handle customer questions, monitor daily site health, promote memberships, and work outdoors in all weather. Weekend and holiday availability is required; car wash experience is a plus but not required.

Qualifications

• Leadership or supervisory experience in retail, hospitality, or service industry preferred.
• Customer service or sales experience required.
• Strong communication and problem-solving skills.
• Team-first mindset with the ability to lead by example.
• Reliable transportation to and from work.
• Comfortable working outdoor and lifting up to 50 lbs; weekend/holiday availability.

Responsibilities

• Lead and motivate a team of Customer Service Attendants during your shift.
• Ensure excellent customer service and a safe, efficient operation.
• Handle customer questions, feedback, and service recovery when needed.
• Monitor daily operations, equipment, and cleanliness of the site.
• Promote memberships and services to meet sales goals.
• Work outdoors in all weather (on your feet, moving around).

Skills

Leadership

Customer service

Sales experience

Communication

Problem solving

Team leadership

Job description

Sud Stop Car Wash in Meridianville, AL is seeking a Shift Lead to supervise a team of Customer Service Attendants, ensure safe, efficient operations, and deliver on service goals.

You’ll lead by example, handle customer questions, monitor daily site health, promote memberships, and work outdoors in all weather. Weekend and holiday availability is required; car wash experience is a plus but not required.