Shift Lead — Car Wash Team Leader & Growth

Sud-Stop-Car-Wash

Pensacola (FL)

On-site

USD 16,531 - 22,041

Full time

14 days+
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Benefits offered by this job

Comprehensive Benefits
Work-Life Balance Support
Wellness & Lifestyle Perks
Growth & Opportunity

Job summary

Sud Stop Car Wash in Pensacola, FL is seeking an energetic and dependable Shift Lead to manage a team during shifts and ensure top-notch customer service. You will help run a safe, efficient operation and motivate staff to meet service and sales goals.

The ideal candidate has prior leadership or supervisory experience in retail, hospitality, or service, plus strong communication and problem-solving skills. Weekend/holiday availability and the ability to work outdoors are required.

Qualifications

  • Leadership or supervisory experience in a service setting is preferred.
  • Strong customer service and/or sales experience.
  • Excellent communication and problem-solving abilities.
  • Team-first mindset with the ability to lead by example.
  • Reliable transportation to and from shifts.
  • Comfortable standing, walking, and lifting up to 50 lbs.
  • Willingness to work outdoors in various weather conditions.
  • Availability on weekends and holidays.
  • Car wash experience is a plus, but not required—we’ll train the right person.

Responsibilities

  • Lead and motivate a team of Customer Service Attendants during your shift.
  • Ensure excellent customer service and a safe, efficient operation.
  • Handle customer questions, feedback, and service recovery when needed.
  • Monitor daily operations, equipment, and cleanliness of the site.
  • Promote memberships and services to meet sales goals.
  • Work outdoors in all weather (on your feet, moving around).

Skills

Leadership
Customer service
Sales
Communication
Problem solving
Teamwork
Reliability

Job description

Sud Stop Car Wash in Pensacola, FL is seeking an energetic and dependable Shift Lead to manage a team during shifts and ensure top-notch customer service. You will help run a safe, efficient operation and motivate staff to meet service and sales goals.

The ideal candidate has prior leadership or supervisory experience in retail, hospitality, or service, plus strong communication and problem-solving skills. Weekend/holiday availability and the ability to work outdoors are required.

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