Shift Lead: Fast-Paced Coffee Shop Growth & Perks

Better Buzz Coffee Company; Phoenix (AZ); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free drinks & food on shift

35% discount off shift

Opportunities for growth

Dedicated training

Paid sick time

Fun, high-energy environment

Job summary

Better Buzz Coffee Roasters is hiring a Shift Supervisor in Phoenix to lead daily café operations with a focus on guest experience and team leadership. You will guide baristas, kitchen tasks, and schedule management to ensure smooth service and quality.

The role requires 1+ year in coffee/food service or hospitality, supervisory experience preferred, and a flexible schedule including nights and weekends. Competitive pay with tips reflects a dynamic Buzz Life environment.

Qualifications

• 1+ year experience in coffee, food service, or hospitality preferred.
• Previous fast paced coffee experience preferred.
• Prior supervisory experience preferred.
• Drive-Thru experience is preferred.
• Guest service focused, solution oriented.
• Passion for great coffee and exceptional guest service.
• Strong communicator with a positive, solution-oriented attitude.
• Reliable, punctual, and available for nights, weekends and holidays.
• Must be available to work 28 hours/week including nights, weekends and holidays.
• Must be able to work a mixture of open, closes and mid-shifts as dictated by the business needs.

Responsibilities

• Deliver the Better Buzz experience through fast, friendly, and genuine service.
• Be knowledgeable about our coffee, tea, food, and specialty drinks.
• Prepare and serve beverages and food consistently following recipe standards.
• Work all café positions - our baristas are cross-trained and adaptable - including working in our kitchens to make food to order.
• Help run and administer a smooth schedule for breaks, meal period and shifts.
• Assist with setup, cleanup, stock work, and special tasks.
• Lead all shift duties as directed by the manager on duty.
• Lead store cleanliness and safety - always ready for guests and teammates.
• Ability to communicate clearly and professionally with guests and team.
• Responsible for balancing and managing deposits.
• Active in inventory and waste management.
• Adhere to opening and closing duties checklist and procedures.
• Perform all other duties at the discretion of the store manager or other members of leadership

Skills

Guest service

Communication

Teamwork

Reliability

Availability

Job description

Better Buzz Coffee Roasters is hiring a Shift Supervisor in Phoenix to lead daily café operations with a focus on guest experience and team leadership. You will guide baristas, kitchen tasks, and schedule management to ensure smooth service and quality.

The role requires 1+ year in coffee/food service or hospitality, supervisory experience preferred, and a flexible schedule including nights and weekends. Competitive pay with tips reflects a dynamic Buzz Life environment.