Shift Lead — Fast-Paced Bakery, Growth & Training

Crumbl; Milford (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Crumbl Cookies in Milford, OH is seeking a Shift Lead to join a fast-paced, customer-focused team. You will supervise shifts, train staff, and ensure product quality while maintaining open communication with management.

Enjoy flexible scheduling, opportunities for growth, and a collaborative work culture as you help deliver the world’s best cookies to guests at a popular, open-concept bakery.

Qualifications

• High school diploma or equivalent required.
• ServeSafe certification is preferred or willingness to complete training.

Responsibilities

• Team Collaboration: Work with the General Manager and Shift Leads to keep store operations smooth.
• Leadership: Supervise and lead shifts with 2–6 crew members.
• Quality Control: Ensure high-quality, from-scratch desserts are produced.
• Customer Engagement: Ensure a positive customer experience and inform customers about new products.
• Strategic Decision-Making: Decide when to prepare more desserts.
• Operational Excellence: Report bakery conditions and inventory to leadership.
• Training and Development: Train new team members and provide coaching.
• Key Holder: Assist with opening and closing tasks.
• Defined Role: No hiring/firing decisions or disciplinary actions.

Skills

Strong communication

Interpersonal skills

Education

High school diploma or equivalent

Culinary or Associate degree preferred

Job description

Crumbl Cookies in Milford, OH is seeking a Shift Lead to join a fast-paced, customer-focused team. You will supervise shifts, train staff, and ensure product quality while maintaining open communication with management.

Enjoy flexible scheduling, opportunities for growth, and a collaborative work culture as you help deliver the world’s best cookies to guests at a popular, open-concept bakery.