Shift Lead — Bakery Ops & Service Leader (Flexible Hours)

Crumbl-Newport; Newport (KY); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Flexible Schedules

Tips

Employee discount

Fun, positive work environment

Job summary

Crumbl Cookies in Newport, KY is hiring immediately for a Shift Manager to join their team. Shift leads work closely with store management to manage one of our working shifts, overseeing direct reports and ensuring daily operations run smoothly.

You will keep records, track performance, handle customer service issues, maintain cleanliness and safety, and communicate clear instructions. Previous leadership experience is a plus, and a positive, fast-paced environment awaits.

Qualifications

• Strong leadership abilities and experience managing a team.
• Excellent communication skills and attention to detail.
• Ability to train, supervise, and motivate staff.

Responsibilities

• Manage the basics of running the store.
• Ensure employees report to you meet performance expectations.
• Handle customer service complaints/issues.
• Keep the store clean and organized.
• Give clear instructions or orders to subordinate employees.
• Maintain a safe, secure, and healthy work environment.
• Meet deadlines and drive efficiency.
• Ensure great customer service at all levels.

Skills

Leadership

Communication

Job description

Crumbl Cookies in Newport, KY is hiring immediately for a Shift Manager to join their team. Shift leads work closely with store management to manage one of our working shifts, overseeing direct reports and ensuring daily operations run smoothly.

You will keep records, track performance, handle customer service issues, maintain cleanliness and safety, and communicate clear instructions. Previous leadership experience is a plus, and a positive, fast-paced environment awaits.