Shift Lead: Energetic Restaurant Team Leader

Askar Brands; Miami Gardens (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Dunkin' Donuts in Florida seeks a Shift Leader to guide the restaurant team and uphold brand standards. You will support the Restaurant Manager, coach staff, and ensure shifts run smoothly while delivering outstanding guest service.

The ideal candidate enjoys a fast-paced setting, leads by example, and helps maintain high food quality and safety. Previous leadership experience in hospitality is a plus.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Previous leadership experience in retail, restaurant or hospitality preferred.

Responsibilities

• Lead and motivate team members during each shift and delegate tasks.
• Coach employees with timely, constructive feedback and support onboarding.
• Ensure food, beverage and service standards are met and maintain cleanliness.
• Assist with scheduling, inventory, and shift change communications.
• Deliver exceptional guest service and handle guest concerns promptly.

Skills

Team Leadership

Guest Service

Communication

Problem Solving

Training & Coaching

Job description

Dunkin' Donuts in Florida seeks a Shift Leader to guide the restaurant team and uphold brand standards. You will support the Restaurant Manager, coach staff, and ensure shifts run smoothly while delivering outstanding guest service.

The ideal candidate enjoys a fast-paced setting, leads by example, and helps maintain high food quality and safety. Previous leadership experience in hospitality is a plus.