Shift Leader — Lead a Dynamic Team & Elevate Guest Service

Dunkin' - Franchisee Of Dunkin Donuts; North Port (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Tips on top of hourly wage

Flexible scheduling

Paid training

Leadership coaching

Tuition discounts

Job summary

DUNKIN’ / QUALITY BRAND GROUP in Florida is seeking a Shift Leader to welcome guests, lead a team, and ensure smooth shifts. You’ll guide crew members, handle guest service, and help meet brand standards with a positive, can-do attitude.

We offer paid training, hands-on coaching, and opportunities to grow into management roles. Enjoy employee discounts and a supportive team that celebrates success on every shift.

Qualifications

• Experience in food service or retail; QSR leadership is a plus.
• Dependable with good communication.
• Able to multitask during busy shifts.

Responsibilities

• Set the tone, raise energy, and welcome guests while coordinating the team.
• Keep operations moving: assist with food prep, stock, and cash handling.
• Coach crew members, monitor progress, and recognize good performance.
• Maintain clean, safe, and welcoming restaurant environment compliant with standards.
• Support your manager and make sound decisions during shifts.

Skills

Food service experience

Leadership

Customer service

Job description

DUNKIN’ / QUALITY BRAND GROUP in Florida is seeking a Shift Leader to welcome guests, lead a team, and ensure smooth shifts. You’ll guide crew members, handle guest service, and help meet brand standards with a positive, can-do attitude.

We offer paid training, hands-on coaching, and opportunities to grow into management roles. Enjoy employee discounts and a supportive team that celebrates success on every shift.